Reading the fine print of rental car insurance cover may be a boring task but it's also an important one. Giving the terms and conditions a quick read is an easy way to pick up on any crucial distinctions that can make a huge difference to your level of cover.
For example, some insurance policies will only reduce your rental excess if your car is involved in an accident with another vehicle. This is called the accidental damage excess. However, many people are unaware that if they are involved in a single-vehicle accident, such as scraping the car on a wall or maybe hitting a kangaroo, a separate excess will apply on top of the accidental damage excess. This second charge is the single-vehicle accident excess, and can end up adding another couple of thousand dollars to your overall bill.
Most hire car companies will not make you aware of the single vehicle accident excess when you take out cover. Read the fine print of any rental agreement before signing it to familiarise yourself with exactly how many excesses each policy contains, and in which situations they apply.
I am looking at hiring a rental car for a trip within Australia from one of the major rental companies, All have ‘CDW’ with an excess. Do you know if the CDW insurance on the hire car also covers third party property and vehicle damage caused by an accident when the driver of the hire car was found to be technically at fault.
Hi Stuart,
Thanks for reaching out to us at Finder!
Inclusions of your Collision Damage Waiver (CDW) will depend on which rental company you hire the car from, they’re not all the same. So just make sure you read the fine print when you’re hiring. Most CDW’s will cover third-party damage but be careful when it comes to damage when you’re at fault.
If you’re trying to reduce your financial risk when hiring a car, you might also want to consider taking out rental car excess insurance to avoid more out-of-pocket expenses.
I hope this helps.
Kind regards,
Jessica
Hello, this week I hired a hitop campervan for the first time. I hired it on the Saturday intending to leave early morning Sunday. I unthinkingly drive it into an underground carpark which damaged the top. I did all the right things and took it back in the morning. They didn’t have another vehicle I could use and said the manager would contact me on Monday. We hired from another company and went on our trip. We didn’t hear from the manager until Thursday despite calls to them every day, he was always unavailable. I had the top insurance, no excess and covered overhead damage. But no where in their terms can I see anything about refunding us if they can’t supply us with another vehicle. The insurance covers for loss of use. No where did I sign anything that states I wouldn’t be entitled to a refund if amaccident iccurs and I can’t have another vehicle. . Should I be entitled to all or some of the fees paid? Cheers Shan
Hi Shan,
Thanks for getting in contact with us at Finder!
Sorry to hear about the rough start to your trip. This page is about car rental excess insurance which typically only covers the excess amount charged by rental companies if damage is caused to the rental vehicle.
You might be entitled to your expenses if you have any other insurance like travel insurance or maybe even the insurance offered by the rental company. It sounds like you might be able to claim under “Additional expenses”. I would still give them a call directly, explain the situation and ask if there is any benefit under your policy.
I hope this helps and that you enjoy the rest of your trip.
Kind regards,
Jessica
I am Hong Kong resident, will travel to Australia, would like to rent a car , may I know can I buy this car excess insurance?
Hi Hong,
Thanks for reaching out to us at Finder!
As an overseas visitor, you are eligible for car rental insurance in Australia provided you have the right driving permits and stick to the rental agreement of your car hire.
I hope you found this helpful.
Kind regards,
Jessica
I have booked a rental car in WA and am looking for independent excess insurance,
I can find plenty of information that covers the rental vehicle but very little about third party property, as in having and accident that I am at fault. Do any of theses insurances including over the counter ones, cover the other vehicle?
Hi Eric,
Thank you for leaving a question.
You are correct – the page that you are checking is correct when you are ready to compare options for car rental excess insurance. You may refer to our page that compares property damage liability coverage policies and learn more about your options. On the page, you may read more about it and also compare companies that offer such coverage.
Please make sure to check eligibility requirements and T&C prior to applying.
Hope this helps.
Cheers,
Val
Looking at rental car excess. We need a rental for an indeterminate amount of time (probably 4-6 weeks) . Can we buy them top up? Can we get a refund if we buy for 10 weeks and rent the car for 6 weeks?
Hi Rowena,
Thanks for your question.
Not really sure what you meant by buying the car rental excess top up. Do you mean you’d like to get car rental excess insurance that will cover only the period you’ll use the car? If so, the cost really varies depending on the provider you’re with and amount of time of car hire, standard excess payable and some other factors. So best to check with the insurance company directly the overall cost.
In the meantime, from the table above, you can contact one of the insurance companies listed to check your options. Alternatively, you can also check the level of cover through the rental agency and it’s cost and see if you can also reduce the excess. As for refunds, the insurer can best advise this if they issue a refund for unused periods, so if you could also confirm this with the insurer, that would be great.
I hope this has somehow helped.
Cheers,
May