download the finder app! App

Business NBN plans

Get a fast NBN plan for your business so you can work seamlessly without interruptions.

Find the right NBN plan for your business Compare plans now
Avatar
Sam Baran
Updated . What changed?
Fact checked

We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!

All you need for your business to get connected to the Internet is a valid Australian Business Number (ABN).

You'll find that business NBN plans are designed to handle multiple employees online at the same time. Your business can benefit greatly from:

  • Dedicated support teams
  • Security software
  • Backup networks
  • Static IPs (for remote workers and internal website hosting)

We've compared over 10 business NBN providers on Finder, each with its own list of perks for your growing business.

Compare business Internet plans

Why compare business NBN plans with Finder?

100% free service

If you click through to a plan from Finder, it costs the same as if you go directly to the provider's site.

Trustworthy ranking

Our unique broadband algorithm ranks partners' plans based on how much value they provide – not on how much they pay us.

More than just a comparison

We look at more than just price – we'll also explain how things work and how to find the best plan for you.

Do I need a business NBN plan?

Business Internet plans are designed for people who run and operate small businesses. You're eligible for a business NBN plan so long as you have an ABN.

While getting an NBN plan designed for business purposes isn't compulsory, having a well-supported, stable NBN connection will help you to do the following:

  • Respond to clients faster
  • Conduct online meetings and collaborate more easily with remote workers/contractors
  • Access cloud services seamlessly
  • Quickly resolve Internet problems that affect your business

While you're able to use a residential service for your small business, you might find features like priority support and fast response times helpful and worth the extra cost.

Which NBN speed do I need for my business?

The right NBN speed depends on the needs of your business. The general gist is that the larger your business and the more you need to do online, the faster the speed you'll need.

  • Tip: As a business, you should consider upload speeds more than the regular user. If you're transferring files to clients and other businesses or have remote workers, you'll need decent uploads as well as downloads, too.

The table below shows the different NBN speeds available to you, and what kind of businesses they suit.

Some NBN providers offer speeds faster than NBN 250, so make sure you compare your options to find the best speed for your business.

Go back to comparing business NBN plans

What's the difference between home and business NBN plans?

As far as Internet speed and performance goes, there is no difference between getting an NBN plan for your home or business.

NBN Co doesn't differentiate between home and business customers, so you'll get the same access to the network as you would on a residential plan.

The main difference is that you get extra features on business NBN plans that don't come with residential plans. These can include priority support and faster resolution of your problems.

What do I get with a business NBN plan?

The exact perks of a business plan depend on who's selling it, but these are the most common and useful features:

1. Static IP

This is a staple for businesses, and most providers include it for free on business plans.

Normally, you get a new IP address every time you connect to the network, but a static IP keeps it the same.

  • Why this matters: Static IPs are vital for hosting a website internally or if you have workers accessing your network remotely (via VPN and so on)

2. Extra/priority support

This could come in the form of a special 24/7 support line or dedicated account manager.

  • Why this matters: Support for residential plans can leave you in a queue for ages. Priority support means your problem can start getting solved faster.

3. Enhanced Service Level Agreement (eSLA)

Providers with eSLAs purchase extra support from NBN Co and pass that extra service on to you.
eSLAs specify a timeframe and method for problems to be resolved as well as what happens if your service falls short. Residential plans don't have these.

  • Why this matters: eSLAs help ensure your business will be back up and running quickly after a problem.

How much does a business NBN plan cost?

Most providers charge about the same for their business NBN plans as they do for a regular home one.

However, valuable extra features like eSLAs or priority support will often cost more on top of your monthly plan fee.

Here's how Aussie Broadband's 100/40 (100Mbps download, 40Mbps upload) residential and business NBN plans compare:

PlanTypical evening speedMonthly costExtra features
Business Essential NBN 100/4099Mbps$109Static IP, Australian support
NBN 100/40 (residential)99Mbps$109Australian support

By default, the only bonus you get on Aussie Broadband's business plan is a static IP address for free.

However, Aussie Broadband business customers have the choice to add on extra support for a monthly fee.

  • How much more? $42.90 more per month will get you 24/7 customer support plus a 12-hour eSLA – meaning your issue will be resolved within 12 hours at minimum.

If you pay even more, you get faster response times and a guaranteed amount of time your network will be up and running (known as uptime).

Other providers like iiNet have priority support and a static IP by default on business plans, but its plan costs are up to $10 more than its residential NBN counterparts.

Who is the best NBN business provider?

There's no single best provider since each one has its own plans and perks. Here's what you can expect from some of the major ones.

one

Telstra business NBN

Telstra's known for premium plans at premium prices, and its business NBN is no different.

Its business plans cost $20 more than its residential counterparts, but they come with static IP by default as well as the following:

  • Premium support. You get access to 24/7 dedicated concierge support for any problems that crop up. While there's no guaranteed resolution time, Telstra will send replacement hardware by the next business day if you order before 1pm.
  • 4G mobile back-up. If the NBN goes down, your Telstra Business Smart Modem will automatically switch over to the Telstra 4G network to keep you connected. Unlike a home plan, you'll get full 4G speeds instead of being capped at 25Mbps.
  • Business Calling Pack. You get a free phone line and unlimited standard calls in Australia, but for $25 extra per month, you'll get unlimited mobile calls in Australia as well as international calls to 35 countries.
one

TPG business NBN

TPG sells business NBN bundles with speeds up to 100Mbps, all of which come with a phone line and unlimited local and standard national calls.

Each business plan costs $20 more than its corresponding residential plan, but you get a static IP by default in addition to the following:

  • Dedicated business support. TPG has a dedicated support team for business customers that's available 24/7.
  • High-speed broadband. Businesses can get access to TPG's 400Mbps plan, provided they have the type of connection to support it.
one

Optus business NBN

Optus's business NBN plans are identical to its residential plans, without any extra features.

You won't get a static IP by default, although you may be able to add one for $10 monthly. Its other business-focused features include the following:

  • 24/7 online support. As an Optus customer, you can get support 24/7 using the online chat feature, though it's shared with residential customers.
  • Optus Business Connect. These are special phone plans that come with multiple SIMs on the one account, for up to 8 employees at a time. Data is shared across everyone linked to the account.
one

iiNet business NBN

iiNet has NBN plans for small businesses that cost $5 more monthly than its residential NBN 50 plan or $20 extra for NBN 100.

You get a static IP address by default as well as the following:

  • Priority support. Business plans come with a priority support number that they can call at any time to get help with their issues and concerns.
  • Call inclusions. You get a phone line with pay-as-you-go calls by default, unlimited calls to Australian numbers for $10 extra monthly or unlimited calls to landlines in 20 countries for a further $10 per month.
one

Aussie Broadband business NBN

Aussie Broadband already has an Aussie-based customer support team on its residential plans and provides even more comprehensive support options for business customers.

Basic business plans cost the same as home plans but come with a static IP by default as well as the following:

  • Higher speed options. Business customers can access Aussie Broadband's special NBN 500 plans or even NBN 1000.
  • Comprehensive support options. For an extra charge per month, you can pick one of the following:
    • Bronze. 12-hour response time eSLA, 24/7 enterprise support.
    • Silver. 99% uptime guarantee, 8-hour response time eSLA, 24/7 enterprise support.
    • Gold. 99.95% uptime guarantee, 4-hour response time eSLA, 24/7 enterprise support.
  • Priority service. Support tickets get priority handling by Aussie Broadband's business support team.

Business mobile broadband plans

While medium or large businesses likely need fixed-line NBN connections to support all their employees, smaller businesses might consider a mobile broadband alternative.

Mobile broadband may end up cheaper and can be especially useful for businesses where employees need Internet connections on the go.

Frequently asked questions

More guides on Finder

Get the best deal on your Internet plan

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms of Use, Disclaimer & Privacy Policy and Privacy & Cookies Policy.

2 Responses

    Default Gravatar
    amyFebruary 10, 2018

    we run a small business from home, we already have the NBN box & everything but I want to know who is the best for Value & we want to keep our home number & fax number (for the business) but we also want our mobiles & Ipad & my kids phones (limited for the kids) all on the same plan. does anyone do that?

    Reply
      Default Gravatar
      JoelFebruary 17, 2018

      Hi Amy,

      Thanks for leaving a question on finder.

      While we cannot recommend a single provider, you may compare different broadband bundle plans on this page and see which one meets your needs. Simply enter your address and set the filters to your desired data, speed, provider, etc.

      If you need anything else, please send us a message anytime.

      Cheers,
      Joel

      Reply
Go to site